1. Can I make payments securely on Picrooma?
Yes, Picrooma uses Stripe, one of the most secure and trusted online payment gateways in the world. All transactions are encrypted using the latest encryption technologies to ensure your payment details are kept safe. Picrooma also employs SSL encryption to protect all communication between you and the website.
2. What is Stripe, and why is it used on Picrooma?
Stripe is a globally recognized and secure online payment platform that processes payments for businesses of all sizes. It offers reliability, supports multiple currencies, and is known for its high-security standards, ensuring your payment details are safe. By using Stripe, Picrooma guarantees your transactions are processed securely and efficiently.
3. Can I make payments from any country?
Yes, Stripe supports payments from many countries around the world. However, depending on your card provider and country, some restrictions may apply. If your payment is declined, it’s recommended to contact your bank or try an alternative payment method.
4. Can I pay with a different currency other than USD?
Yes, Stripe supports multiple currencies. The payment system automatically detects your location and processes the payment in your local currency, if available. If your currency is not supported, Stripe will notify you, and the payment will be processed in USD.
5. If there is an issue with my payment, can I request a refund?
Yes, if there’s any issue with your payment, you can request a refund. Stripe offers the ability to process both full and partial refunds. Please contact Picrooma’s support team with your transaction ID, and we will assist you further.
6. How long does it take to receive a refund?
Refunds are typically processed quickly by Stripe. However, the exact time it takes for the refund to reflect in your account depends on your bank or card issuer. Generally, refunds can take 5 to 10 business days to appear in your account after processing.
7. Can I pay with different credit or debit cards?
Yes, Stripe accepts most major international credit and debit cards, including Visa, Mastercard, American Express, Discover, and more. If your card is declined, please reach out to your bank or try another card.
8. Does Stripe support 3D Secure authentication?
Yes, Stripe supports 3D Secure authentication, a security protocol designed to prevent fraud. During payment, you may be asked to enter a one-time password sent to your phone or email to verify the transaction. This extra layer of security helps protect you and your payment.
9. Why was my payment unsuccessful?
There are several common reasons why a payment may fail.
- Insufficient funds in your account
- Your card is blocked for international transactions
- Incorrect card details or expiration date entered
- Your bank declined the transaction for security reasons
For further assistance, please contact your bank or try using a different payment method.
10. Are my card details stored on the Picrooma website?
No, Picrooma does not store any sensitive payment information like your card details. All such data is securely processed by Stripe, which adheres to the highest data security standards. Picrooma only receives transaction confirmation and status updates, ensuring your privacy is protected.
11. Does Stripe charge additional fees for processing payments?
Stripe does charge a small processing fee for each transaction. However, Picrooma absorbs these fees, so you will only pay the total amount displayed at checkout with no hidden fees.
12. What should I do if my payment went through but is not showing on the website?
Occasionally, there may be a delay in syncing payment data between Stripe and Picrooma. If this happens, please verify that the payment was successfully charged by your bank and contact Picrooma’s support team with your transaction ID or a screenshot of the payment confirmation. We will promptly investigate and update your payment status.
13. Can I make recurring payments on Picrooma?
Yes, Stripe supports recurring payments for subscriptions or services offered on Picrooma. You can manage or set up your subscriptions directly through your Picrooma account settings.
14. How can I check the status of my transaction?
After completing your payment, you should receive a confirmation email from either Stripe or Picrooma containing transaction details. If you do not receive confirmation or have concerns, please reach out to Picrooma support to verify the status of your payment.
Information collected by Picrooma is limited to personal information that is relevant to the purpose of the website. This helps to provide users with a customized and efficient experience. The types of information collected from Picrooma users include:
Information You Provide to Us
1. We receive and store any information you enter on our website or provide to us in any other way. You can choose not to provide us with certain information, but then you may not be able to take advantage of many of our special features.
2. Registration: To use Picrooma services, you must complete a registration form. As part of this registration form, we require select personal information.
3. User Profile: To allow you to express yourself beyond just the information collected during registration, we enable you to provide additional information, such as a bio, favorite URLs, and instant messaging IDs. In addition, you may choose to include photos of yourself in your profile. As indicated below, in the section titled "Sharing Your Information," you can control how your information is displayed and used.
4. Automatic Information:
- We receive and store certain types of information whenever you interact with us. Picrooma and its authorized agents automatically receive and record certain "traffic data" on their server logs from your browser, including your IP address, Picrooma cookie information, and the page you requested. Picrooma uses this traffic data to help diagnose problems with its servers, analyze trends, and administer the website.
- Picrooma may collect and display the total counts that a page has been viewed, including User Profile pages.
- Picrooma collects certain payment and billing information when you register for certain paid Services. This information is stored securely by a third-party payment processor.
- Picrooma may receive information about you from other Service users, from third-party services, and from our business partners.
- While Picrooma will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that many companies offer programs that help you to visit websites anonymously.
E-mail Communications
At Picrooma, we value your privacy and will never share your email address with a third party without your explicit consent, as explained in the "Sharing Your Information" section below. We may send you emails containing Picrooma-related news, products, offers, surveys, or promotions. Additionally, you may receive notification emails from Picrooma, which will inform you of actions taken on the site, such as friend requests. If you do not wish to receive emails from us, please visit the Email Preferences section of your User Profile or follow the instructions provided in the unwanted email message. However, please note that you will still receive all system emails, such as those regarding forgotten user passwords, and legal notices, such as updates to our policies.
Sharing Your Information
Because Picrooma enables people to discover and share information with one another, information about the people who use Picrooma is an integral part of the Picrooma experience. Rest assured that we neither rent nor sell your personal information to anyone and that we will share your personal information only as described below.
- Picrooma Personnel: Picrooma personnel and authorized consultants and/or contractors may have access to user information if necessary in the normal course of Picrooma business.
- Business Transfers: In some cases, we may choose to buy or sell assets. In these types of transactions, user information is typically one of the business assets that is transferred. Moreover, if Picrooma, or substantially all of its assets, were acquired, user information would be one of the assets that is transferred.
- Protection of Picrooma and Others: We may release personal information when we believe in good faith that release is necessary to comply with a law; to enforce or apply our Terms of Use and other policies; or to protect the rights, property, or safety of Picrooma, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
- User Profile information: Information collected during registration and subsequent visits, such as your full name and location, may be displayed to other Picrooma users in your User Profile. The User Profile is the area on Picrooma where we allow you to tell other Picrooma users about yourself. You may control what personal information is displayed in your User Profile by visiting the Settings section of your User Profile.
- Followers Activity: Much like other online social networks, Picrooma allows non-followers to browse your followers activity.
- Syndication: Picrooma allows for the RSS syndication of all of its public content within the Picrooma website.
- With Your Consent: Except as noted above, we will contact you when your personal information is shared with third parties or used for a purpose incompatible with the purpose(s) for which it was originally collected, and you will be able to opt out to prevent the sharing of this information.
Keeping Information Secure
- Your Picrooma account information is protected by a password for your privacy and security. Protect against unauthorized access to your password and to your computer by logging off once you have finished using a shared computer.
- Only employees who need personal information to perform a specific job (for example, a customer service representative) are granted access to it. All of our employees are kept up to date on our privacy and security practices.
Ways to Control Display and Use of Your Information
- As stated previously, you can always opt not to disclose information, but then you may be unable to use certain features on our website.
- By visiting your User Profile, you can correct, amend, add or delete personal information on our website.
- If you do not wish to receive e-mail from us or other Picrooma users, please visit the Settings of your User Profile and/or follow the instructions contained in the unwanted e-mail message.
- However, please note that you will continue to receive all system e-mails (e.g. those regarding forgotten user passwords) and legal notices (e.g. updates to our policies) from us.
Children Under 18 Years of Age
You must be 18 years and older to register to use the Picrooma website. As a result, Picrooma does not specifically collect information about children. If we learn that Picrooma has collected information from a child under the age of 17, we will delete that information as quickly as possible. We recommend that minors between the ages of 14 and 18 ask and receive their parents permission before using Picrooma or sending information about themselves or anyone else over the Internet.
Changes to this Privacy Policy
Picrooma may amend this Privacy Policy from time to time, at its sole discretion. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make changes to the Privacy Policy, we will notify you by posting an announcement on the Picrooma website so you are always aware of what information we collect, how we use it, and under what circumstances if any, it is disclosed.
Conditions of Use
If you decide to visit Picrooma website, your visit and any possible dispute over privacy is subject to this Privacy Policy and our Terms of Use, including limitations on damages, arbitration of disputes.
Copyright Rules:
All photographs uploaded to PICROOMA remain the intellectual property of the original photographer under the International Copyright Act. The uploader must be the copyright owner or have the owner’s express permission to upload the photograph.
Uploaders are solely responsible for any copyright infringements resulting from their uploads. PICROOMA is not responsible for verifying the copyright ownership of every image uploaded on our site.
By uploading an image, you warrant and represent that you own all rights to the image or you have obtained necessary permissions from the copyright owner to upload and use it on PICROOMA
In case of any copyright infringement claims, the uploader will bear all legal and financial responsibility. PICROOMA is immune from all liability arising from such infringements.
Any misuse of copyright material should be reported immediately to PICROOMA through our Contact page. We will promptly take appropriate actions which may include removal of the image and temporary or permanent ban of the offender.
Commercial use, including sale or redistribution of photographs from PICROOMA is strictly prohibited unless expressly allowed by the copyright owner.
Any participant in a competition who infringes on copyright will be disqualified, stripped of any prizes or recognition, and could be banned from future competitions.
PICROOMA reserves the right to change these rules at any time without prior notice. It is the responsibility of the user to make sure they are up to date with the current rules.
Remember, respect for intellectual property is central to the sustainability of our community. Always adhere to these rules when uploading photos on PICROOMA.
Picrooma: A Home for Creative Photographers from Around the World
Picrooma, an international photography platform based in London, is a dynamic and inspiring space designed for discovering talent, professional competitions, and connecting photographers worldwide. This platform brings together a vibrant community of amateur and professional photographers, offering access to inspiring feedback, showcasing diverse styles, and hosting fair and purposeful competitions.
At Picrooma, you have the unique opportunity to showcase your talents to the world, participate in professional contests, and connect with a global community of photography enthusiasts. Our mission is to elevate the quality of photography on a global scale and create an environment where you can take your skills to the next level.
Why Picrooma?
- Discover talent and create opportunities:We provide a platform for photographers at every skill level to shine and have their work seen.
- Showcase your art internationally: Our goal is to organize global exhibitions to bring your art to an international stage.
- Support the environment: A portion of our revenue is dedicated to environmental conservation and animal welfare projects.
If photography is more than just a passion for you, and a real part of who you are, Picrooma is your home. Here, your skills will grow, your talent will be recognized, and opportunities beyond imagination await you.
Join the world of Picrooma and take your photography to the next level.
